Don’t blame the band, fix the rhythm - Lee Warcup, Beat Agency
In this transformative third episode of That Moment, host Helga Saraiva from Supo confronts the operational nightmare silently killing agency growth: talented teams drowning in firefighting instead of building for scale. Meet Lee Warcup, founder of Beat and operational transformation expert, as he reveals how agencies can break free from chaos and build growth-ready operations without hiring anyone new.
Margins & mic drops: Performance, profit and the power of stand-up - Jeremy Williams, Stratus
In this game-changing second episode of That Moment, host Helga Saraiva from Supo tackles the brutal reality every business leader faces: doubling revenue while profit barely moves. Meet Jeremy Williams, founder of Stratus Coach and exited agency owner, as he reveals his revolutionary Five Levers model that delivers 50% greater profitability without hiring anyone new.
The push and pull of innovation - Mark Burgess & Mark Hewitson, Ensors
In this explosive debut episode of That Moment, host Helga Saraiva from Supo dives deep into the messy reality of driving change in professional services. Meet Mark Burgess and Mark Hewitson, two leaders from Ensors who are transforming how a traditional 300-person, six-office firm actually operates - not just in theory, but in real time, with real resistance.